Excellent Patient Care: How To Guide in 6 Ways

Excellent Patient Care A Doctor’s 6 Powerful Roles aims at enhancing doctor-patient confidentiality, communication, and interviewing a patient in an artful environment, in which every doctor must have expertise. Good patient-doctor communication and cordiality will reveal rewarding information for better patient care and management.

What is Doctor-Patient Communication called Patient Care Technician?

A good communication process is a sort of style of communication, which could be aggressive, passive, or assertive. An improvement in doctor and patient communication is mandatory for the healthy growth of a broad-based healthcare system. The healthy communication between the doctor and the patient is the demand of the present-day society.

How can a doctor Interview a Patient?

A fruitful initial medical interview will bring out everything the patient, has in mind about his illness. Such kind of situation will usually help a patient to narrate properly his medical history, which should include the chief complaints, history of present illness, past illnesses, age, sex, occupation, personal history, habits, family history, timing of illnesses or seasonal incidence, and the place of occurrence.

How to Furnish Data for Patient Care

These will furnish co-related data of the present illness; which are vital to making a correct diagnosis; to instituting correct and effective therapy or medication. This will also help better the patient’s compliance rate until full cure or attainment of goals of medical checkup. In the case of children and mentally retarded, disabled, unconscious patients, the examining doctor should interview the close relatives or associates to obtain a proper medical history.

How to do it for Patient Care

For all practical purposes, a thorough relevant history of illnesses will almost clinch 75% of the diagnosis and the rest would depend on a proper systematic physical examination of the patient; to be supported by relevant investigations and its findings. All these practical steps will lead to a confirmed diagnosis. However, owing to a breach of trust and confidence between the patient and the doctor, there will always be a gap in communication between them. For all practical purposes, this gap of communication should be minimized to a zero level to achieve better service from the attending doctor.

What can the doctor do?

A great part of this job can be done by the doctor himself, who should show the utmost sincerity and must listen to the patient carefully with full attention and try to help and attend patient when needed. In many countries, medical professionals are very often looked down upon because of poor communication between doctors and patients. This has also resulted in serious repercussions and a wrongful projection of the image of the medical profession.

Benefits of Patient-Doctor Cooperation

Therefore, in the interest of the medical profession both doctors and patients should cooperate to help build a rewarding medical profession, leading to a broad-based healthcare system. But this can only be possible with the support and full participation of the community. The efficient practice of medicine is very much dependent on the values of a social system, and political, and economic commitment.

Why do patients go abroad?

A good number of patients from developing and underdeveloped countries are going abroad which is where treatments are reasonable and superior.  Health services need to be more easily accessible and acceptable to the patients. Medical professionals and all other professionals must realize the basic socio-economic status of the common people. Above all, doctors and patients should have pleasant manners, training, and refinement of mind for better communication. This part is challenging to achieve since most people are illiterate and motivation in an illiterate society is difficult but not impossible.

How to Play a Vital Role in Patient Care

Sometimes, the patients may exaggerate their complaints, laugh, joke, or even talk irrelevantly. However, in any case, the doctor must not lose his temper but should have the patience to find out the exact medical history of the patient by his expertise and professionalism. Sometimes, the patient may be interested to know about his illness or disease. In such a situation, the doctor must be cool and sympathetic and explain everything to the patient. The patient has a right to know about his medical condition.

How can a Doctor Create a Confidential Environment for an Interview?

The patient-doctor interview should be held in a cordial environment with strict privacy and care must be taken that in any circumstances, the patient’s feelings should not be jeopardized. After the medical interview, the doctor must be able to summarize the diagnosis, recommend appropriate treatment, and be prepared to answer the patient’s queries even in dreadful medical conditions, such as Cancer or AIDS.

Experimental Treatment

Whenever the prognosis or the outcome of illness is thought to be poor and hopeless, the doctor even then should not discourage the patient for doubtful benefits of further experimental treatment till the last day. In the opinion of some doctors, there is always something to hope for even if it is simply the prospect of a follow-up visit. The patient should not be coldly dismissed. After all, the doctor should not forget that he is dealing with a human being.

What is Communication and its Style?

Communication is the basis of human interaction. The word communication is derived from the Latin word commune which means common understanding and this common understanding is very much attached to the phenomenon of behavior. This process of understanding must have got to be realized by all professionals, dealing with common people; particularly doctors and other health professionals. A lack of this sense of understanding usually would bring health professionals to accountability and public criticism, which can easily jeopardize the reputation of the health profession.

How to Process Information

Through this process, people can share or transmit information, knowledge, experience, and ideas and motivate each other for useful purposes. It is also a means of exchanging messages or it may as well be considered an art of giving information and receiving responses. Communication could be considered an instrument of power, a revolutionary weapon, a commercial product, or a means of education. It can serve the needs of either liberation or oppression, of the growth of the individual personality, or of drilling human beings into uniformity.

Help from Modern Technologies

Modern communication technologies are meant to increase participation, disseminate information, and share knowledge and skills. Modern communication simply means more common man’s participation to disseminate information and share knowledge and skills and to ensure the progress and prosperity of a nation.

The basic elements of the communication process include the following elements

• Communicator/sender
• The receiver/audience
• The message/content
• The channels/media
• The feedback/effect is the response from the audience or the receiver. The idea is to create awareness interest, evaluation, and adoption of new ideas/behavioral change.

Style of Communication for Patient Care

Step-1

The usual means of communication are verbal or spoken, non-verbal or written, formal, informal, visual communication, and telecommunication with internet facilities. Two types of communication are one-way communication called the didactic method, and the other is two-way communication called the Socratic method, the best example of two-way communication is interpersonal communication. This skill should be used to achieve greater participation in community development. Besides, there are intra-communication and mass communication, too. Interpersonal communication and mass communication are very important in our health education system.

Step-2

At present, telecommunication, computer internet facilities communication have revolutionized the whole process of communication and have brought the whole chapter of communication to the highest possible degree of attainments. Despite all these, there are many communication barriers. These barriers are psychological, environmental, social, and cultural. The barriers can create a great problem in a patient-doctor relationship.